Phishing

Phishing

What is phishing?

Cyber criminals are increasingly attempting to trick consumers directly into disclosing personal details. This form of online crime is known as phishing.

Current types of phishing

Phishing by telephone

Phishing by telephone

Debit card phishing by e-mail

Debit card phishing by e-mail

Smishing

Smishing

Phishing by e-mail

Phishing by e-mail

Warning!

A bogus e-mail purporting to be from KBC Brussels is currently doing the rounds, citing an alleged security problem and asking recipients to enter personal details on a website or in an attachment.

If you respond to such a request, you run the risk of being called a few days later by a fast-talking fraudster who will ask you to create a number of codes using your card reader and then to divulge them.

This is a highly shrewd method, as these codes will enable the cyber criminal to log in to your online bank account and make fraudulent transfers.

Be on your guard! You should view the personal codes generated by your KBC Brussels Card Reader as you do the PIN for your bank card. Like your PIN, they should never be disclosed to anyone.

What should you do if you think you have received a suspect e-mail/SMS/phonecall purporting to come from KBC Brussels?

If you received an e-mail or SMS:

  • Forward the message (incl. any attachments) straightaway to secure4u@kbcbrussels.be
  • If you click a link from such an e-mail or SMS, check the address bar in the browser window that opens to see whether the address shown is 'https://www.kbcbrussels.be'. In newer browsers, some or all of the address bar should turn green if you're on the secure KBC Brussels website. If not, you're on a scam website.
  • If you've entered personal details on a scam website that looks like ours or in an attachment to a phishing e-mail, please contact us immediately on 0800 65 65 0. You can reach us on this number at any time.

Our Cybersecurity Service includes virus and phishing protection software that protects your devices and your online activities from attack by cybercriminals.
Learn more.

Report internet fraud

Report internet fraud

KBC Brussels Cybersecurity Service

KBC Brussels Cybersecurity Service

Protect your computers, tablets and smartphones against viruses and unsafe websites and protect yourself against phishing