Best Bank? That's us again thanks to you!
Each year, the independent Spaargids.be website conducts a survey to assess how satisfied customers are with their bank. This year, more than 57 000 people took part in this fifth edition of the survey.
After all the votes were counted, KBC Belgium was crowned 'Best Bank' and 'Best Digital Bank' this year again, while Bolero – KBC Securities’ online investment platform – scooped the award for 'Best Investment Bank'.
The votes cast showed there was a clear appreciation of:
• the wide range and added value of the additional services we provide
• the user-friendly character of our Mobile and Touch apps, and
• the completeness of the app, both in terms of information and services
We're extremely proud of this wonderful result – one that came about thanks to your vote and the trust you place in us! So, a big thank you three times over!
David Moucheron, KBC Belgium CEO:
'We'd like to thank our customers for these three Spaargids.be Bank Awards. This is a genuine recognition of the quality of our service and our daily commitment to provide our customers with an outstanding experience at all times.
These awards are an incentive to sustain our efforts in this area and to continue with our commitment to provide customers with even better service and even more convenience.'