Getting started with KBC Brussels Mobile

Get KBC Brussels Mobile and start organising your banking and insurance online

Getting started with KBC Brussels Mobile

Get KBC Brussels Mobile and start organising your banking and insurance online

Installing KBC Brussels Mobile on your phone is a great idea. That's because you can join over 1.6 million people and use it to do more than just banking. For instance, you can also buy public transport tickets... and much more besides. Another positive is that the app is regularly updated with new features.

Find out in this demo how to activate KBC Brussels Mobile.

What do you need to use KBC Brussels Mobile?

  1. Your smartphone
  2. Your KBC Brussels Card Reader or Itsme (if you don’t have one of our card readers, request one now)

How do you install KBC Brussels Mobile?

Scan the QR code

Scan the QR code and download KBC Brussels Mobile (just follow the instructions on your smartphone).

You can also go straight to the Google Play Store or Apple App Store on your smartphone and install the app.

Download KBC Brussels Mobile for iOS

Then follow the instructions on your phone.

Download KBC Brussels Mobile

Then follow the instructions on your phone.

KBC Brussels Mobile has ceased to work on Windows devices since 1 October. That means you now need another device to bank on your smartphone. Of course, you also have the option of using KBC Brussels Touch to do your banking business.

Need help installing the app?

You're a customer:

  • If you've got the itsme app on your phone, you can activate KBC Brussels Mobile in just a few steps.
    Select itsme when installing KBC Brussels Mobile on your phone and follow the steps on screen.
  • If you have a KBC Brussels Debit Card and KBC Brussels Card Reader (get a card reader), check out our step-by-step guide.
  • You can also contact your KBC Brussels branch or KBC Brussels Insurance agent to help you activate KBC Brussels Mobile.

You're not a customer:

We've good news! You too can get started with KBC Brussels Mobile.

  • Just follow the steps on your screen after downloading and installing the KBC Brussels Mobile app.

How safe is KBC Brussels Mobile?

Your security is our highest priority. That's why we always ask you to enter your PIN when logging in or when signing to verify a transaction. Another security feature is that if the app remains open without being used, you'll be logged out automatically. In addition, we continuously monitor online payment orders and have measures in place to identify any suspicious activity on your accounts.

More information?

Find out more about secure online banking

System requirements

System requirements

KBC Brussels Mobile is available for the following types of devices. Your smartphone or tablet's operating system must be original, unmodified and supported by its manufacturer.

  • Apple iPhone running iOS 12.0 or higher
  • Apple Watch (smartwatch) only in combination with iPhone running iOS 12.0 or higher
  • Apple iPad running iOS 12.0 or higher
  • Smartphone running Android 6.0 or higher and a diagonal screen size of up to 8 inches
  • Android Wear (smartwatch) only in combination with Android 6.0 or higher
  • Tablet running Android 6.0 or higher and a diagonal screen size of at least 8 inches

We're here to help

Learn more

Change your settings with KBC Brussels Mobile

You can easily change your limits or link a smartwatch in your settings.
Change your settings with KBC Brussels Mobile

Enjoy the ease of our Mobile app

  • Make cardless cash withdrawals
  • Shop online without a card reader
  • Get it for iOS, Android or Windows
Enjoy the ease of our Mobile app

Contact us with KBC Brussels Mobile

Call or e-mail your bank branch in KBC Brussels Mobile. Lost your bank card? Contact Card Stop using the app.
Contact us with KBC Brussels Mobile

Cardless cash withdrawals?

Forgot your debit card? Use your smartphone to withdraw cash.
Cardless cash withdrawals?
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