Contact us with KBC Brussels Mobile

Contact us with KBC Brussels Mobile

You can contact your KBC Brussels branch or Card Stop directly from the KBC Brussels Mobile app.

Contact your KBC Brussels branch

  • Open KBC Brussels Mobile
  • Tap ‘Communication’ at the bottom of the screen and then select ‘Contact’
  • Select ‘Your appointments’ and then the ‘+’ icon at the bottom of the screen.

You can also send an e-mail directly to your KBC Brussels branch from there.

Get help from KBC Brussels or Card Stop

  • Open KBC Brussels Mobile
  • Tap the bank card, prepaid card or credit card you want to block
  • Tap ‘Communication’ at the bottom of the screen and then select ‘Contact’
  • Tap ‘General Contacts’

This page shows you how to contact us by phone or social media. You can also find the Card Stop phone number here.

  • Tap one of the icons on the right-hand side to perform the action of your choice.

Find a KBC Brussels branch near you

  • Open KBC Brussels Mobile
  • Tap the menu icon at the top left of your screen and select 'Contact'
  • Tap 'KBC Brussels near you'

This will show you KBC Brussels branches in your area.

We're here to help

Carefree travel with the apps from KBC Brussels!

Order foreign currency, check your account balance while souvenir shopping, or top up your account to pay your credit card bill: with our apps, you can manage all your banking business and insurance before, during and after your trip. Check out our mobile travel tips.

Cardless cash withdrawals?

Forgot your debit card? Use your smartphone to withdraw cash.

Change your settings with KBC Brussels Mobile

You can easily change your limits or link a smartwatch in your settings.

Pimp your K'Ching app

Want to change your theme, add friends and check balances on your smartphone without logging in to K'Ching?
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