How to go about switching banks
- Use the free bank switching service
- Get your account balance, wages and direct debits transferred automatically
- Have everything finalised in 10 business days without any administrative hassle
What is the bank switching service?
The bank switching service is a free service that lets you transfer an existing account to another bank.
The bank switching service lets you:
- Transfer the balance from your existing account to your new account
- Transfer payment orders and direct debit orders to your new account
- Notify those making payments to your account (such as your employer)
- Close your current account without having to go in person to your old bank
At KBC Brussels, you can start the bank switching process entirely online using the KBC Brussels Mobile app.
- Open a KBC Brussels current account first
- Download KBC Brussels Mobile (you can also download KBC Brussels Mobile first and then open your current account in the app)
- Get registered in the KBC Brussels Mobile app
- Ask Kate – your digital assistant in the app – to start your bank switch (do this using the chat bar at the top of the screen)
- Go through all the steps and we’ll take care of everything for you within 10 business days.
Before you can use the free bank switching service, you must open a current account. You can do that quickly and easily online at KBC Brussels when you use itsme®. Once opened, you can start the online bank switch process in KBC Brussels Mobile.
Compare our current accounts here or download KBC Brussels Mobile and compare the accounts in the app.
About 10 business days. We’ll inform you by e-mail when you’ve successfully switched banks.
Yes, you can. There are two ways to go about this:
1. You can get the balance of both accounts transferred to your new current account. First you make a request to switch your current account and then a request to switch your savings account. In both cases, you should specify your (new) current account at KBC Brussels as the new account.
2. You can open a new savings account (for free at KBC Brussels) in addition to your new current account. You can then transfer the balance of your savings account at your old bank to your new savings account at KBC Brussels.
Yes, it’s completely free of charge.
No, this is currently not possible at any European bank. However, when you use the bank switching service, all the entities that regularly credit money to your account will be informed of your new account number.
When you use the bank switching service, you ask KBC Brussels to notify all official and other bodies (such as your employer, the government or your child benefit fund) of your new account number. Your standing orders and direct debits can also be transferred to your new KBC Brussels account.
Even then, you can partially switch to KBC Brussels. However, you can only close your existing account by going in person to your current bank. Our KBC Brussels Live experts will be happy to provide you with more information in this regard. You can call them on 078 353 137 (weekdays from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 5 p.m.).
Of course you can. All you have to do is fill in and sign the request form to switch banks and move current accounts or the request form to switch banks and move savings accounts and then send it to your new bank. Find out all there is to know about the bank switching process in this brochure and in these regulations.
