Got family-related product queries?

Frequently asked questions

Got family-related product queries?

Frequently asked questions

Travel insurance

What's the difference between an insurance policy for a single trip and one for all your travel?

Insurance for a single trip is temporary cover you take out for a specific period of time for a one-off premium.

Insurance for all your travel is renewed and you pay an annual premium to cover all your travel insurance needs. This type of insurance can be cancelled any time if you no longer need it.

How do I confirm that I have read the information?

Scroll down through and read all the information carefully. Once you reach the bottom, you can say that you've done so by tapping 'Confirm'.

How do I take out travel insurance in KBC Brussels Mobile?

You can see any insurance you currently have in just two steps. If you're still not adequately insured for your trip, you can add optional cover afterwards. Just read all the insurance details, select your account number and contact person, and you're done.

Adding a child to your family situation view

Can I add any child to my family situation view in the app?

Only children of up to 18 years of age who are resident in Belgium can be added.

Does my child have to be a KBC customer to be added to my family situation view?

No. Once registered, children become customers with us.

Why can’t I see my child in my family situation view now that I’ve registered them?

It takes two banking days for them to be added to your family situation view. Parents are informed by e-mail when this has been done. We’ll also e-mail you if we need more information from you or are unable to register your child.

KBC Brussels Budget Facility

Urgent repairs or unpaid invoices? Go temporarily overdrawn on your account.

  • Up to 750 euros
  • Linked to your current account
  • Repayment within the month

KBC Brussels Budget Facility

Personalised debit card

Personalise your debit card with your favourite photo.
Personalised debit card

Admission ticket cancellation insurance

Bought tickets for a festival or cultural event, but are unable to go at the last minute? KBC Brussels will refund the cost of your tickets.
Admission ticket cancellation insurance

Bank on your phone

View your account balance, transfer money or check your transactions the quick and easy way and do it all for free into the bargain. Get our app now.
Bank on your phone
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