KBC Touch: questions and problems

Questions about using KBC Touch? We're here to help.

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KBC Touch: questions and problems

Questions about using KBC Touch? We're here to help.

Get answers to your questions about:

General

Payments

Income & expenditure

Savings & investments

Home, Family, Vehicle

Home, Family and Vehicle overviews

Contact

The difference between 'Conversations' and 'For info' messages

A problem with online banking like Touch or one of our Business solutions?

We're here to help

Bank on your phone

Get our 5-star Mobile app
No debit card & card reader
Start mobile banking

Frozen accounts

Accounts sometimes need to be frozen, but can be unlocked again. Learn more about frozen accounts.

Everything about your house or apartment in KBC Brussels Touch

This feature lets you see the mortgage loans and related insurance you've taken out at KBC Brussels.

Using your prepaid card

Looking to load your prepaid card, use it to withdraw cash or check your balance and transactions? Check out the FAQs on using a prepaid Mastercard.