KBC Touch: questions and problems

Questions about using KBC Touch? We're here to help.

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KBC Touch: questions and problems

Questions about using KBC Touch? We're here to help.

Get answers to your questions about:

General

Payments

Income & expenditure

Savings & investments

Home, Family, Vehicle

Home, Family and Vehicle overviews

Contact

The difference between 'Conversations' and 'For info' messages

A problem with online banking like Touch or one of our Business solutions?

We're here to help

Using your prepaid card

Looking to load your prepaid card, use it to withdraw cash or check your balance and transactions? Check out the FAQs on using a prepaid Mastercard.

Everything about your house or apartment in KBC Brussels Touch

This feature lets you see the mortgage loans and related insurance you've taken out at KBC Brussels.

Questions on payments, cards and your card reader in KBC Brussels Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.

Looking to change a setting in KBC Brussels Touch?

This feature allows you to change various settings.