A problem?

A problem?

Problems need to be solved

Problem Problem with online banking (KBC Brussels Touch or KBC Brussels Mobile) Problem with one of our Business solutions?
Answer KBC Brussels Helpdesk KBC Brussels Helpdesk Corporate  
Phone 02 303 31 73 02 303 31 73
E-mail online.support@kbcbrussels.be
online.support@kbcbrussels.be
Fax 03 283 39 50 03 283 39 50
Opening hours Mon.-Fri.: 8 a.m. to 10 p.m.
Sat.: 9 a.m. to 5 p.m.
Mon.-Fri.: 8 a.m. to 10 p.m.
Sat.: 9 a.m. to 5 p.m.

Abuse, loss or theft?

Card stolen or lost?

Blocking KBC Phone or KBC Brussels Mobile (Business)?

Please call 0800 65 65 0, no matter the time of day

Prefer to talk to us in person at a branch of your choice?

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KBC Brussels Debit Card

  • Online, worldwide and contactless payments
  • Customise your card with a photo
  • Apply for a new debit card online

Online purchase protection insurance

Was your online purchase damaged on delivery? Your KBC Brussels credit card will cover the costs.

Save and invest on your phone

  • Start saving (for later)
  • Get personal investment advice
  • Bank from the comfort of home

Questions on payments, cards and your card reader in KBC Brussels Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.