A problem?

A problem?

Problems need to be solved

Problem Problem with online banking (KBC Brussels Touch or KBC Brussels Mobile) Problem with one of our Business solutions?
Answer KBC Brussels Helpdesk KBC Brussels Helpdesk Corporate  
Phone 02 303 31 73 02 303 31 73
E-mail online.support@kbcbrussels.be
online.support@kbcbrussels.be
Fax 03 283 39 50 03 283 39 50
Opening hours Mon.-Fri.: 8 a.m. to 10 p.m.
Sat.: 9 a.m. to 5 p.m.
Mon.-Fri.: 8 a.m. to 10 p.m.
Sat.: 9 a.m. to 5 p.m.

Abuse, loss or theft?

Card stolen or lost?

Blocking KBC Phone or KBC Brussels Mobile (Business)?

Please call 0800 65 65 0, no matter the time of day

Prefer to talk to us in person at a branch of your choice?

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Got a question about your Visa card?

Visa Silver cards have been removed from our offering. Find out everything you need to know about the switch from Visa to Mastercard®.

Enjoy the ease of our Mobile app

  • Make cardless cash withdrawals
  • Shop online without a card reader
  • Get it for iOS, Android or Windows

Delayed flight or missed connection?

Are you a regular flyer? KBC Brussels will pay your additional expenses in the event of delays or overbooking.

Queries on installing, signing up and logging in

Find answers to questions like how to install the app, sign up and log in to KBC Brussels Mobile.
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