A problem?

A problem?

Problems need to be solved

Problem	Problem with online banking (KBC Brussels Touch or KBC Brussels Mobile)	Problem with one of our Business solutions?
Answer	KBC Brussels Helpdesk	KBC Brussels Helpdesk Corporate
Phone	02 303 31 73	02 303 31 73
E-mail	online.support@kbcbrussels.be	online.support@kbcbrussels.be
Fax	03 283 39 50	03 283 39 50
Opening hours	Mon.-Fri.: 8 a.m. to 10 p.m. Sat.: 9 a.m. to 5 p.m.	Mon.-Fri.: 8 a.m. to 10 p.m. Sat.: 9 a.m. to 5 p.m.

Abuse, loss or theft?

Card stolen or lost?

Card stolen or lost? What to do

Blocking KBC Phone or KBC Brussels Mobile (Business)?

Please call 0800 65 65 0, no matter the time of day

Prefer to talk to us in person at a branch of your choice?

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Paying on holiday

Cash, payment cards or both? What is the best means of payment to take when travelling?

Zoomit: pay with one click

Manage and pay your bills in a click.

Has your luggage been lost or delayed?

KBC Brussels will reimburse you for any necessary clothing purchases up to a certain amount.

If your card is stolen, lost or retained by an ATM

Call Card Stop on 070 344 344 (0.30 EUR/min) to prevent it being misused