A problem?

A problem?

Problems need to be solved

Problem Problem with online banking (KBC Brussels Touch or KBC Brussels Mobile) Problem with one of our Business solutions?
Answer KBC Brussels Helpdesk KBC Brussels Helpdesk Corporate  
Phone 02 303 31 73 02 303 31 73
E-mail online.support@kbcbrussels.be
online.support@kbcbrussels.be
Fax 03 283 39 50 03 283 39 50
Opening hours Mon.-Fri.: 8 a.m. to 10 p.m.
Sat.: 9 a.m. to 5 p.m.
Mon.-Fri.: 8 a.m. to 10 p.m.
Sat.: 9 a.m. to 5 p.m.

Abuse, loss or theft?

Card stolen or lost?

Blocking KBC Phone or KBC Brussels Mobile (Business)?

Please call 0800 65 65 0, no matter the time of day

Prefer to talk to us in person at a branch of your choice?

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Cancellation insurance

If you're unable to head off on your travels or have to return home early, some of the costs incurred will be reimbursed under this cover.

How to log in and sign in KBC Brussels Touch

First time using KBC Brussels Touch on your computer? See how to log in and sign transactions.

Questions about payment-related matters

Get answers to your questions about current accounts, payment cards, self-service banking and other additional services.

How KBC Touch works

Check out the FAQs on KBC Touch here. Got a problem? The KBC Helpdesk will be pleased to help you.