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We'll send your new bank card to your KBC Brussels Bank branch within 5 working days.

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Questions about payment-related matters

Get answers to your questions about current accounts, payment cards, self-service banking and other additional services.

Questions on payments, cards and your card reader in KBC Brussels Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.