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We'll send your new bank card to your KBC Brussels Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

Any questions?

Contact KBC Brussels Live.

Using your prepaid card

Looking to load your prepaid card, use it to withdraw cash or check your balance and transactions? Check out the FAQs on using a prepaid Mastercard.

How do direct debits work?

Automatically pay your bills without any worries.

Queries on installing, signing up and logging in

Find answers to questions like how to install the app, sign up and log in to KBC Brussels Mobile.

What is a statutory debt clearance period?

Your credit facility is subject to a debt clearance requirement. Before the end of the debt clearance period, you must have fully paid off the outstanding balance on your credit facility at least once so that the outstanding balance comes down to zero.