Your request has been sent

Something went wrong. The page is temporarily unavailable.

Your request has been sent

Thanks for your request.

We'll send your new bank card to your KBC Brussels Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

Any questions?

Contact KBC Brussels Live.

Queries on installing, signing up and logging in

Find answers to questions like how to install the app, sign up and log in to KBC Brussels Mobile.

Questions on payments, cards and your card reader in KBC Brussels Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.

How do direct debits work?

Automatically pay your bills without any worries.

Questions about payment-related matters

Get answers to your questions about current accounts, payment cards, self-service banking and other additional services.