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We'll send your new bank card to your KBC Brussels Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

Any questions?

Contact KBC Brussels Live.

Contact us with KBC Brussels Mobile

Call or e-mail your bank branch in KBC Brussels Mobile. Lost your bank card? Contact Card Stop using the app.

Frozen accounts

Accounts sometimes need to be frozen, but can be unlocked again. Learn more about frozen accounts.

Paying in Brussels

Collect, manage and spend money in your own way. From cards to apps, from cash to credit.

Admission ticket cancellation insurance

Bought tickets for a festival or cultural event, but are unable to go at the last minute? KBC Brussels will refund the cost of your tickets.