Notifying us that a client has died

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Notifying us that a client has died

Please report a death to KBC Brussels as soon as possible. We’ll send you all the initial information you need following a death and start taking care of the relevant banking and insurance matters.

Shortly afterwards, a staff member from the Estates department will get in touch to let you know about what you need to arrange and when.

How to report a death

1. You’re a customer of KBC Brussels and you use KBC Brussels Touch 

If you report the death in KBC Brussels Touch, we’ll know who you are right away. Use your own KBC Brussels Touch application, not the deceased's.

Report the death in KBC Brussels Touch

1. You’re a customer of KBC Brussels and you use KBC Brussels Mobile

If you report the death in KBC Brussels Mobile, we’ll know who you are right away. Use your own KBC Brussels Mobile application, not the deceased's.

Report the death in KBC Brussels Mobile

2. You’re a KBC Brussels customer but don’t use our apps

Fill in the form below to quickly and easily report the death online. Be sure to send along the death certificate too, so we can start processing everything right away.

Of course, you’re also welcome to go to any KBC Brussels branch or to the KBC Brussels Insurance agency where the deceased was a customer.

Report the death online

3. You’re not a KBC Brussels customer

Of course, you’re also welcome to go to any KBC Brussels branch or to the KBC Brussels Insurance agency where the deceased was a customer.

Report the death 

1Death certificate

Help us assist you in handling the deceased’s financial affairs by uploading supporting official documents (like the death certificate).

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2Details of the next of kin reporting the death
3Details relating to the deceased
4We’re there for you

KBC aims to process your personal data in a manner that is lawful, appropriate and transparent. Further details about how we process and share your personal data are set out in our privacy statement.It explains your rights and how you can exercise them. Our privacy statement is available at www.kbcbrussels.be/en/privacy, at your branch or from your intermediary and is regularly revised.​​

Keep paying the bills after a death

Following a death, there are various ways to keep paying the debts and bills. We’ll be more than happy to provide you with the information you need.

Inheritance planning

Reduce the inheritance tax burden on your heirs.

Estates

At KBC Brussels, you have a whole team assisting you in winding up the banking and insurance affairs after the death of your loved one.

Inheritance tax

What is inheritance tax? Who pays it and what rates apply?