Please report a death to KBC Brussels as soon as possible. We’ll send you all the initial information you need following a death and start taking care of the relevant banking and insurance matters.
Shortly afterwards, a staff member from the Estates department will get in touch to let you know about what you need to arrange and when.
How to report a death
1. You’re a customer of KBC Brussels and you use KBC Brussels Touch
If you report the death in KBC Brussels Touch, we’ll know who you are right away. Use your own KBC Brussels Touch application, not the deceased's.
1. You’re a customer of KBC Brussels and you use KBC Brussels Mobile
If you report the death in KBC Brussels Mobile, we’ll know who you are right away. Use your own KBC Brussels Mobile application, not the deceased's.
2. You’re a KBC Brussels customer but don’t use our apps
Fill in the form below to quickly and easily report the death online. Be sure to send along the death certificate too, so we can start processing everything right away.
Of course, you’re also welcome to go to any KBC Brussels branch or to the KBC Brussels Insurance agency where the deceased was a customer.
3. You’re not a KBC Brussels customer
- Step 1: Use the form below to quickly and easily report the death online. Send along the death certificate
- Step 2: Register with us as next of kin immediately after you report the death so we can settle the estate for you as quickly and easily as possible
Of course, you’re also welcome to go to any KBC Brussels branch or to the KBC Brussels Insurance agency where the deceased was a customer.
