A problem?

A problem?

Problems need to be solved

Problem	Problem with online banking (KBC Brussels Touch or KBC Brussels Mobile)	Problem with one of our Business solutions?
Answer	KBC Brussels Helpdesk	KBC Brussels Helpdesk Corporate
Phone	02 303 31 73	02 303 31 73
E-mail	online.support@kbcbrussels.be	online.support@kbcbrussels.be
Fax	03 283 39 50	03 283 39 50
Opening hours	Mon.-Fri.: 8 a.m. to 10 p.m. Sat.: 9 a.m. to 5 p.m.	Mon.-Fri.: 8 a.m. to 10 p.m. Sat.: 9 a.m. to 5 p.m.

Abuse, loss or theft?

Card stolen or lost?

Card stolen or lost? What to do

Blocking KBC Phone or KBC Brussels Mobile (Business)?

Please call 0800 65 65 0, no matter the time of day

Prefer to talk to us in person at a branch of your choice?

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Looking to change a setting in KBC Brussels Touch?

This feature allows you to change various settings.

If your card is stolen, lost or retained by an ATM

Call Card Stop on 070 344 344 (0.30 EUR/min) to prevent it being misused

Making payments & transferring money in KBC Brussels Touch

This facility gives you a handy overview of all your accounts and cards, letting you see everything at a glance.

Queries on installing, signing up and logging in

Find answers to questions like how to install the app, sign up and log in to KBC Brussels Mobile.