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A problem?

Problems need to be solved

Problem Problem with online banking (KBC Brussels Touch or KBC Brussels Mobile) Problem with one of our Business solutions?
Answer KBC Brussels Helpdesk KBC Brussels Helpdesk Corporate  
Phone 02 303 31 73 02 303 31 73
E-mail online.support@kbcbrussels.be
online.support@kbcbrussels.be
Fax 03 283 39 50 03 283 39 50
Opening hours Mon.-Fri.: 8 a.m. to 10 p.m.
Sat.: 9 a.m. to 5 p.m.
Mon.-Fri.: 8 a.m. to 10 p.m.
Sat.: 9 a.m. to 5 p.m.

Abuse, loss or theft?

Card stolen or lost?

Blocking KBC Phone or KBC Brussels Mobile (Business)?

Please call 0800 65 65 0, no matter the time of day

Prefer to talk to us in person at a branch of your choice?

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Questions on payments

Find answers to your questions about current accounts, payment cards, self-banking and other additional services.

Reading your messages and documents in KBC Brussels Touch

See how to retrieve your KBC Banking & Insurance messages and documents in KBC Brussels Touch.

Credit card for students

The multiple benefits offered by a credit card for students who have signed up for a prepaid card: convenient, safe and secure.

Save and invest on your phone

  • Start saving (for later)
  • Get personal investment advice
  • Bank from the comfort of home