Learn how to manage your banking and insurance online using KBC Brussels Mobile on your phone or KBC Brussels Touch on your computer and tablet. Watch our handy video guides to get off to a quick start.
You’ll need your card reader or the itsme app to start using KBC Brussels Touch and KBC Brussels Mobile.
Our experts from KBC Brussels Live are at your disposal at 02 303 31 60 from 8 am to 10 pm and on Saturdays from 9 am to 5 pm.
How do I bank on my phone?
What else can you do with KBC Brussels Mobile?
Didn't find what you were looking for?
How do I bank on my computer or tablet?
How do I get e-statements?
KBC Brussels Mobile and KBC Brussels Touch let you see details of your insurance with us and take out new insurance.
- In KBC Brussels Touch, go to ‘Home’, ‘Family’ or ‘Vehicle’ in the left-hand menu
- In KBC Brussels Mobile, tap the ‘More’ menu at the bottom right, then ‘Home’, ‘Family’ or ‘Vehicle’
Hit Home to see your
- Home Insurance
- Home Assistance Insurance
- Loan Balance Insurance (mortgage protection cover)
Open Family to view family-related products
- Family Insurance
- Accident Insurance
- Hospitalisation Insurance
- Travel Insurance
- Internet Protection Insurance
Go to Vehicle to check your
- Car Insurance
- Bicycle Insurance
KBC Brussels Mobile and KBC Brussels Touch let you easily file and track insurance claims.
- Log in to KBC Brussels Mobile or KBC Brussels Touch
- Open KBC Brussels Mobile’s ‘More’ menu at the bottom right, then ‘Home’, ‘Family’ or ‘Vehicle’
- Tap the insurance you’re claiming under
- Open the ‘Manage’ tab and tap ‘File or track a claim’
- Log in to KBC Brussels Mobile or KBC Brussels Touch
- Open KBC Brussels Mobile’s ‘More’ menu at the bottom right, then ‘Family’
- Tap your hospitalisation insurance
- Open the ‘Manage’ tab and tap ‘File or track a claim’
You can easily get in touch with us using KBC Brussels Mobile or KBC Brussels Touch, where contact details are provided for KBC Brussels Live, your branch, relationship manager or your insurance agent. You can use KBC Brussels Touch to send us a message or KBC Brussels Mobile to ask Kate a question and also to chat with us.
In KBC Brussels Mobile
- Ask Kate your question by tapping the Kate speech bubble at the top of the screen
- Tap ‘My KBC Brussels’ and scroll to ’Your contacts’ to see a list of contact details
- Start a chat or make a call after tapping a contact tile (for KBC Brussels Live, your branch, relationship manager or insurance agent)
In KBC Brussels Touch
Tap or click the speech bubble in the top menu bar to reveal your contact details and then send a message.
Couldn’t find what you’re looking for?
Our KBC Brussels Live specialists are there for you. Just call them on 02 303 31 60 for more help (Monday to Friday from 8 a.m. to 10 p.m. and on Saturdays from 9 a.m. to 5 p.m.).
You need a card reader to start using KBC Brussels Touch and KBC Brussels Mobile.
Don’t have a card reader? Get one now.
