Replace a defective debit card

Replace a defective debit card

 
  1. Log in to KBC Brussels Touch
  2. Select ‘More’ at the top right and then ‘Debit cards’
  3. Tap or click ‘New debit card’
Replace your card in KBC Brussels Touch
 
  1. Log in to KBC Brussels Mobile
  2. Tap 'My KBC'
  3. Scroll to ‘Means of payment’ and select the debit card to be replaced
  4. Tap ‘Block or replace’
Replace your card in KBC Brussels Mobile
You can also ask Kate to replace your card
 
  1. Log in to KBC Brussels Mobile
  2. Tap 'My KBC'
  3. Scroll to ‘Means of payment’ and select the debit card to be replaced
  4. Tap ‘Block or replace’
Replace your card in KBC Brussels Mobile
You can also ask Kate to replace your card

Urgently need a new debit card?

Just go to your KBC Brussels branch and get yourself a KBC Brussels Go Card on the spot. You can use it until you receive your new debit card.

Under 18?

You’ll need to ask one of your parents or your legal guardian to apply on your behalf for a new card.