Bancontact CASH points: a new network of ATMs


  • Withdraw cash in shopping centres, hospitality outlets, public transport premises, etc.
  • Better distribution of ATMs (including in areas with no bank branches)
  • Supported by the big 4 Belgian banks

Why use a Bancontact CASH point?

More and more people are making digital payments because they’re quick and secure. However, if cash remains an important payment method for you, you’ll be pleased to hear that you can now also withdraw money from Bancontact CASH points. This brand new network of ATMs is supported by Belfius, BNP Paribas Fortis, ING and KBC. It will be rolled out in phases and fully installed by 2024. The ATMs are located where demand for cash is high, such as in shopping centres, places with many hospitality outlets or public transport premises.

Some additional info on Bancontact CASH points

Where can you find Bancontact CASH points?

You won’t find them in bank branches but in places where demand for cash is high.

Find a Bancontact CASH point.

How do you recognise Bancontact CASH points?

They are easily identifiable by their black, yellow and blue colour scheme and their Bancontact and CASH logos.

What can you do at Bancontact CASH points and what does it cost?

You can do the same at a Bancontact CASH point as you can at one of our ATMs.

  • Withdraw cash
    • All Bancontact CASH points
    • 20 and 50 euro banknotes
    • Limits are the same as at KBC Brussels ATMs:
      A standard 650 euros/day and 2 500 euros/week
      A maximum of 2 500 euros/day and 10 000 euros/week
    • Charges: see rates & charges 
  • Deposit cash
    • All Bancontact CASH IN/OUT points
    • All euro banknotes
    • Unsorted banknotes accepted
    • Amount is deposited into the account linked to your card
    • Deposits also possible with the KBC Brussels Limited Card
    • Free of charge for all KBC Brussels card holders
       
  • Change your PIN
  • Check your balance

You can still transfer money at the non-cash self-service terminals in the lobby of KBC Brussels Bank branches or by using our digital apps, KBC Brussels Mobile or KBC Brussels Touch.

Are Bancontact CASH points easy to access and who can use them?

All KBC Brussels customers can use Bancontact CASH points. They are very well designed, user-friendly and are also equipped with a voice guidance system to ensure that the visually impaired can carry out the full range of transactions too.

Are Bancontact CASH points safe to use?

You can find Bancontact CASH points in the secure lobbies of buildings, in building walls and in kiosks. All locations meet strict security standards.

The new network is just as safe to use as the network of KBC Brussels ATMs, thanks to the cameras, alarm systems and other security measures in place.

Lost your payment card, had it stolen or having problems with your debit card?
Questions?

Find answers to frequently asked questions.