System requirements

System requirements

KBC Brussels Mobile

KBC Brussels Mobile is available for the following types of devices. Your smartphone or tablet's operating system must be original, unmodified and supported by its manufacturer.

  • Apple iPhone 4S or later running iOS 10.0 or higher
  • Apple Watch (smartwatch) only in combination with iPhone 5 running iOS 10.0 or higher
  • Apple iPad running iOS 10.0 or higher
  • 4G smartphone running Android 5.0 or higher and a diagonal screen size of up to 8 inches
  • Android Wear (smartwatch) only in combination with Android 5.0 or higher
  • Tablet running Android 5.0 or higher and a diagonal screen size of at least 8 inches
  • Windows phone running Windows 10 or higher

KBC Brussels Touch

Laptop or PC

Windows
Windows 7 or higher
Internet Explorer 11 or higher, and Edge
Firefox and Google Chrome: latest version

Mac
Mac OS10.10 or higher
Safari: latest version

Tablets

iOS
iOS 10.0 or higher

Android
5.0 or higher

KBC Brussels Assist

Iphone 4s or later
iOS 10.0 or higher

Android 5.0 and later

KBC Brussels Invest.

iOS 10.0 or higher

Android 5.0 or higher

KBC Brussels Sign

Using KBC Brussels Sign with KBC Brussels Touch of KBC Brussels Invest

Iphone 4s or later
iOS 10.0 or higher

Android 5.0 and later

Using KBC Brussels Sign with KBC Brussels Online for Business

Android 5.0 and later

IPhone 4s or later
IOS 10.0 or higher

Following browsers:
Explorer: MS Internet Explorer 11 and Edge
Safari: the latest version (latest official version from Apple)
Firefox: the latest version (latest official version from Mozilla)
Google Chrome: the latest version (latest official version from Google)

K'Ching

Iphone 4s or later
iOS 10.0 or higher

Android 5.0 and later

Specific requirements for special features
Smartphone with an autofocus camera for some MobilePay and scanning features
Device running iOS 9 or higher that supports Touch ID/Fingerprint authentication (iPhone 5S or later) for Touch ID features
Android phone equipped with a fingerprint sensor and running Android 6 or higher if you want to use the Fingerprint feature
IPhone X for Face ID feature

KBC Reach

Log in using card reader

1. Software requirements

  • Operating systems
    o Microsoft Windows 7, 8, 10
  • Browsers
    o Internet Explorer 11 (32 bit – 64 bit)
  • Prerequisites
    o Adobe Acrobat Reader (https://get.adobe.com/reader)
    o KBC Corporates Security Software (https://www.kbccorporates.com/start)

2. Hardware requirements

  • CPU: 32-bit (x86) or 64-bit (x64) processor – 1Ghz or higher
  • System memory: 1 Gb or higher
  • Screen resolution: 1024 x 768 (16-bit colour depth) or higher
  • Internal or external card reader (supported types: ACR38u or DP905)

Login using smartphone

1. Software requirements

  • Supported operating systems
    o PC
       - Microsoft Windows 7, 8, 10
       - OS X 10.10
    o Smart phone
       - Android 5.0 or higher
       - iOS 10.0 or higher
  • Browsers
    o Internet Explorer 11 (32 bit – 64 bit)
    o Edge
    o Firefox ESR 38.3.0 or higher
       Firefox 40.0.3 or higher
    o Google Chrome v45 or higher
    o Safari 8.0 or higher
  • Prerequisites
    o Adobe Acrobat Reader (https://get.adobe.com/reader)
    o KBC Brussels Sign from Google Play Store or Apple App Store (used for accessing
    the KBC Corporate Banking portal and authorising transactions)

2. Hardware requirements

  • Android smartphone or iPhone
  • CPU: 32-bit (x86) or 64-bit (x64) processor – 1Ghz or higher
  • System memory: 1 Gb or higher
  • Screen resolution: 1024 x 768 (16-bit colour depth) or higher

KBC Research

Iphone 4s or later
iOS 10.0 or higher

Android 5.0 and later

Windows Phone running on operating system 10 or higher

KBC Brussels Business Dashboard

KBC Brussels Business Dashboard with KBC Brussels e-Business Card (Windows)

Operating system: Windows 7 Service Pack 1, Windows 8.1, Windows 10
Browser: Ms Internet Explorer version 11

With KBC Brussels Sign

Android
A 4G smartphone running Android 5.0 or higher
Screen diagonal of up to 8 inches

Following browsers:
Explorer: MS Internet Explorer 11 and Edge
Safari: the latest version (latest official version from Apple)
Firefox: the latest version (latest official version from Mozilla)
Google Chrome: the latest version (latest official version from Google)

Note: Our KBC Brussels Sign app cannot be installed or used on a rooted Android smartphone (if the Android smartphone is manipulated after our KBC Brussels Signapp has been installed).
Rooting is a way of bypassing the operating system security of an Android telephone or Android applet. Rooting an Android device gives the user access to its system files, but this leaves the device more susceptible to viruses and malware.

Apple
Apple iPhone 4 or later running iOS 10.0 or higher

Internet connection:
Explorer: MS Internet Explorer 11 and Edge
Safari: the latest version (latest official version from Apple)
Firefox: the latest version (latest official version from Mozilla)
Google Chrome: the latest version (latest official version from Google)

Note: Our KBC Brussels Sign app cannot be installed or used on a jailbroken iPhone (if the iPhone is manipulated after our KBC Brussels Sign app has been installed).
Jailbreaking is the process of bypassing the limitations of operating system security on Apple devices like iPhones. Users jailbreak for a number of reasons, such as installing apps that are not approved by Apple, but this leaves the device more susceptible to viruses and malware.

KBC Brussels-Local with KBC Brussels e-Business Card

Operating system: Windows 7 Service Pack 1, Windows 8.1, Windows 10
Browser: Internet Explorer: version 11 and Edge

Supplementary software:
KBC Brussels-beveiligingssoftware including:
A KBC Brussels security component which lets you use your KBC Brussels e-Business Card to log in and to sign your digital transactions securely.
ISABEL security software which lets you use your Isabel card to log in and to sign your digital transactions securely

KBC Brussels Business

Iphone 4s or later
iOS 10.0 or higher

Android 5.0 or higher

KBC Drive

iOS 10.0 or higher
Android 5.0 or later

KBC DriveSafe

iOS 10.0 or higher
Android 5.0 and later

KBC Mediflash

iOS 10.0 or higher
Android 5.0 and later

Payconiq

Iphone 4s or later
iOS 10.0 or higher

Android 5.0 or higher

KBC Pay Me

iOS 10.0 or higher
Android 5.0 or later

KBC Autolease

Iphone 4s or later
iOS 10.0 or higher

Android 5.0 or higher

KBC PhoneCheck

Android 5.0 or higher

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