Stay connected when travelling thanks to the eSim for travellers

The eSim from our partner Firsty gives you high-speed Internet access no matter where you are. All you need to do is install the eSim once on your phone via KBC Brussels Mobile.  
 
Your phone will automatically connect to a good local network when you arrive at your destination, ensuring you have high-speed data. There’s no need to change SIM cards or search for local subscriptions. Everything works right away and is easy to use. 

Step 1: Set up your data plan
Select your destination(s) and the time you’re going to be away. Pay for your data plan (you pay one price for your entire trip).

Step 2: Enter your arrival date
Specify when you’ll arrive at your destination. When you do this, you’ll get a notification telling you when to turn on your eSim. Make sure that message notifications are turned on.

Step 3: Install the eSim on your device
Install the eSim via KBC Brussels Mobile and turn on its data roaming.

Step 4: When you arrive, turn on your eSim
Activate your eSim on arrival for instant online access.

Step 5: Back home
If your plan has been used up or you’ve returned to Belgium, restore your settings to your Belgian provider. You’ll also receive a notification in KBC Brussels Mobile to do this.

When you’re travelling or staying abroad, having an eSim is particularly useful when you want to access the internet on your phone. Outside the EU’s tariff zone, you usually pay high roaming fees and these can quickly add up.

With the eSim for travellers, you pay a fixed price that depends on the time you’re away and your destination(s). You can then continue surfing without the worry of incurring high costs.

You can use the eSim for travellers in more than 185 countries, including all European countries, the United States, Australia, Canada, China, Japan, Thailand and South Africa. The full list of countries can be found in KBC Brussels Mobile.

You don't usually need an eSim for countries in the EU’s tariff zone. You can simply use your own mobile subscription in those countries without being charged additional roaming fees. Calls, texts and data use will come out of your plan’s domestic allowances.

Even so, it’s good to know that your provider does not always connect you to the fastest or most stable network when you’re abroad. It can also make sense, therefore, to use an eSim within the EU if you want more certainty, lots of data and a reliable connection.

If you’re travelling outside the EU (such as in Asia, the United States, South America, Australia or Switzerland), you often pay high roaming fees. However, an eSim is a low-cost and convenient solution in this situation – you have instant online access and no nasty surprises on your bill.

You usually have to pay roaming fees in countries outside the EU’s tariff zone, i.e. in Albania, Belarus, Bosnia and Herzegovina, Greenland, Guernsey, Jersey, Kosovo, Montenegro, North Macedonia, Serbia, Switzerland, Turkey, The Faroe Islands and The Isle of Man.

If you are travelling to one of these countries and want to use the internet, an eSim is highly recommended if you want to avoid running up high costs.

You can easily choose multiple countries with the eSim for travellers, with one data plan covering all of them. 

That comes in handy when travelling through different countries or in border regions, as you won't need to change SIM cards and you stay connected all the time.

The price per day depends on the number of days you choose. The longer you’re away, the lower the daily price.

The price you see first is the maximum per day. After specifying the length of time you’ll be away, you’ll see your final price.

As often as you like. You install the eSim just once, after which you can activate it any time you set off on a new trip. All you have to do is buy a new data plan and enter your travel details.

An eSim gives you the convenience of not having to buy or switch to a physical SIM card. You need just one eSim for use in different countries. 

If you’re travelling around, you don't have to buy a separate SIM card for each country. That's more convenient and saves time.

When you get back home, restore your settings to your default provider. 

Open eSim for travellers in KBC Brussels Mobile. You will then see a notification on the dashboard, clearly explaining the steps to be taken to set everything up correctly. 

Most smartphones made after 2018 support the eSim. Even so, it's best to check this for your own device, something you can easily do in KBC Brussels Mobile.