Take care of your banking and insurance needs with Kate

Take care of your banking and insurance needs with Kate

Kate is your personal assistant in KBC Brussels Mobile. She can assist you with all kinds of banking and insurance matters or help you find what you’re looking for. If you’d like to know how to file a claim or carry out a transaction with Kate, you can quickly find all the details here. 

Transferring money

 
  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right     
  2. Just tell Kate: ‘Make a transfer'
  3. Choose the account you wish to transfer from
  4. Follow the instructions

Learn more about making transfers.

Debit and credit cards

 
  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right
  2. Just tell Kate: ‘Forgotten my PIN’ 
  3. Follow the instructions

Learn more about debit cards.

  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right
  2. Just tell Kate: ‘Block my card’
  3. Follow the instructions 

Learn more about debit and credit cards.

  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right 
  2. Just tell Kate: ‘Replace my card’
  3. Choose the card you want to replace
  4. Follow the instructions

Learn more about debit and credit cards.

  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right
  2. Just tell Kate: ‘Request a new card'
  3. Follow the instructions.

Learn more about debit and credit cards.

  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right
  2. Just tell Kate: ‘View my billing statement’ 
  3. Follow the instructions 

Learn more about credit cards.

 
  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right
  2. Just tell Kate: ‘Change my limit’
  3. Choose the card for which you want to change your limit
  4. Follow the instructions

Learn more about credit cards.

Ordering foreign currency

  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right
  2. Just tell Kate: ‘Order foreign currency
  3. Follow the instructions 

Learn more about ordering foreign currency.

Filing a claim

  1. Log in to KBC Brussels Mobile and tap the Kate icon at the top right   
  2. Just tell Kate: ‘File a claim’
  3. Follow the instructions 

Learn more about filing a claim.