Text Alerts

Text Alerts

1. 'Secure card use' text alerts

Card retained

If your KBC Brussels Bank Card, credit card or prepaid card is retained by a KBC Brussels Matic or CBC Matic ATM, we'll let you know by text so that you can quickly take the necessary actions.

New card on its way to you by post

When your KBC Brussels Bank Card, credit card or prepaid card expires, we'll renew it automatically and text you to let you know that your new card is on its way to you in the post.

Activate your new card ASAP

To avoid any unpleasant surprises, we’ll remind you with this text to activate your new card without delay when your old KBC Brussels Bank Card, credit card or prepaid card becomes unusable.

Choose a PIN

When you choose a PIN for a new card for the first time at the KBC Brussels Matic ATM, KBC Brussels will text you to say that a PIN has been chosen. If you didn't choose it, block your card via Card Stop.

2. 'Rejected payment orders' text alerts

KBC Brussels Payments Diary order rejected

If there isn't enough money on your account to cover a payment order in your KBC Brussels Payments Diary, we'll text you to alert you of this. That way you can put money on your account to make sure your order can still be carried out.

Standing order rejected

If there isn't enough money on your account when a direct debit is due to be paid, we'll text you to alert you of this. That way you can put money on your account to make sure the direct debit can still be carried out.

Direct debit order rejected

If there isn't enough money on your account when a standing order is due to be paid, we'll text you to alert you of this. That way you can put money on your account to make sure your order can still be carried out.

We've a great range of free text alerts . You get our text alerts as standard.