Want to report something suspicious?
- Received a message (e-mail, text or WhatsApp) or call from KBC Brussels that you don't trust?
- Used the ‘Check who’s there’ button and received a message telling you that you’re not talking to someone from KBC Brussels?
Depending on the situation, ignore the suspicious message, hang up or end the conversation. Send an e-mail to our fraud department at secure4u@kbc.be. We’ll run a check for you.
If you’ve been approached by someone purporting to be from another bank or organisation, send the message to verdacht@safeonweb.be, the government's fraud hotline.
Why is this important?
Thanks to your report, action can be taken to stop the fraud. We can:
- display a warning when someone visits the bogus website
- remove the bogus website so others avoid falling victim to the fraud
- notify Safeonweb app users of common fraud alerts