Documentation

KBC Bank & Insurance

Our General Banking Terms and Conditions, legal documents and product regulations are available here for your information. You can view them online or, if you prefer, you can download them instead. Of course, they can also be obtained from your KBC Brussels Bank branch.

General

Belgian Bankers' Association Code of Conduct

The Belgian Bankers' Association Code of Conduct has been drawn up by the Belgian Bankers' and Stockbroking Firms' Association, the organisation representing banks and savings banks in Belgium. This publication contains the rules that banks and savings banks have to follow in their relationship with private customers.

Full text (in Dutch or French) provided on the Febelfin website.

General Banking Terms and Conditions

General Banking conditions from 01 april 2021

View the General Banking Conditions

View the main changes

KBC Bank embargo policy

KBC Bank must comply with financial and trade embargoes issued by the United Nations (made enforceable in Belgium), the European Union and by the Belgian legislator, but also embargoes issued by the USA (OFAC).
Read here the KBC Bank Embargo Policy.

Information on the Conflicts of Interest Policy

The European Markets in Financial Instruments Directive (MiFID) obliges investment undertakings to draw up a written policy for managing their conflicts of interest when providing investment services. The Royal Decree of 21 February 2014 on the code of conduct and rules for managing conflicts of interest imposes the same requirement on insurance companies. The following publications contain more information on how KBC Bank and KBC Insurance have drawn up their policy.

Beneficial owner declaration

Information on Politically Exposed Persons

Read the publication

Payments

Accounts

Payment cards

KBC Brussels Debit Card Regulations (applicable to Maestro-branded KBC Brussels Debit Cards and KBC Brussels Limited Cards applied for before 1 August 2023)
KBC Brussels Debit Card Regulations (applicable to Mastercard-branded KBC Brussels Debit Cards and KBC Brussels Limited Cards applied for as of 1 August 2023)
KBC Brussels Prepaid Card Regulations
KBC Brussels Platinum Credit Card Regulations and General Conditions Insurances
KBC Brussels Gold Credit Card Regulations and General Conditions Insurances
KBC Brussels Silver Credit Card Regulations and General Conditions Insurances
General Conditions Financial Protection Insurance
Annex 1 - Exhaustive list of items covered by the extended guarantee
Regulations Credit Card
Credit card insurance – travel package
Credit Card Insurance - Shopping package

Cheques

Cheques Regulations

Self-banking

KBC Brussels Business Dashboard

Insurance

Life and Health Insurance

Financial fact sheet for life insurance - Business Manager Insurance (Temporary Death Insurance)

Saving & investing

Accounts

KBC Brussels Savings Account PLUS Regulations
KBC Brussels Savings Account PLUS Regulations (valid from June 1, 2021)
KBC Brussels Savings Account PRO Regulations
KBC Brussels Savings Account PRO Regulations (valid from June 1, 2021)
KBC Brussels-Call32 Regulations

Investor protection

Tax matters

Brochures

More info?

Would you like to go deeper into this topic? Or do you have questions? We are happy to help you.

Call us on 02/303 31 60
Every working day from 8 to 22 hour.
Make an appointment
Find an office near you

Was this page useful to you? Yes No