What is a wearable?
Wearables are fashionable pieces of payment tech that come in all shapes and sizes. From a snazzy ring or bracelet to a fancy watch or even a cool key ring, there’s a wearable device for everyone!
These innovative accessories are all equipped with a chip, which enables you to pay completely contactless and securely, just as you would with your card. Simply hold your wearable device near the contactless-enabled payment terminal, and you're good to go.
KBC Brussels is proud to be the first bank in Belgium to introduce this innovative payment solution.
Everything you need to know about wearables
What you need to pay with a wearable
There are wearables to suit every budget and taste. Pick the one for you and pair it with your KBC Brussels Debit Card on the retailer’s website. Once it arrives in the post, just quickly activate it in KBC Brussels Mobile and you’re ready to pay in style!
You can use your wearable to pay at any Bancontact or Maestro terminal where you see the contactless payment logo displayed (four radio waves).
Are wearables safe?
Paying with a wearable is just as safe and secure as paying by card – something we consider of utmost importance. Payments of up to 50 euros don’t require your PIN but you’ll have to enter it to confirm higher amounts (the same one you use for your debit card).
For extra security you may occasionally be asked to enter your PIN for payments of 50 euros and under. This is a fraud-prevention measure to check that it’s still you making the payments. Learn more from our FAQs.
Tip: use your wearable as you would any other means of payment and never lend it to anyone.
What if your wearable is stolen?
If your wearable is lost or stolen, act without delay and remove it from KBC Brussels Mobile.
If your debit card is lost or stolen, be sure to block it immediately in KBC Brussels Mobile. Alternatively, you can have your card blocked by calling Card Stop on 078 170 170.
Important: as soon as your debit card has been blocked, you will no longer be able to pay using your card and any linked wearables.
You can also disable your wearable's payment function in KBC Brussels Mobile if, for instance you’re not planning on using it for a while or you’ve lost your wearable device and think you might find it again.
How to order a wearable
- Check out the range of items on our website.
- Go to the retailer’s website to see their extensive product range and order the wearable of your choice. When you place your order, you’ll need to enter your KBC Brussels Debit Card details (card number and expiry date) so the retailer can link the payment feature to your wearable. Your card number has 17 digits and starts with 6703.
- Use one of the available payment methods like Bancontact or Mastercard to buy your wearable. You'll then get an e-mail from the retailer confirming your purchase. Note that some retailers will ask you to pay first before providing your details.
- Your personalised order will be prepared and sent by post (the wearable’s payment function will not have been activated yet, so everything remains safe and secure).
- Unbox your wearable and follow the instructions you received with it to activate it in KBC Brussels Mobile.
Want to order a wearable for your teenager? Simply follow the steps above and enter their KBC Brussels Debit Card details at step 2.
How to activate your wearable
You need KBC Brussels Mobile to activate your wearable.
You can activate your wearable by following the instructions you received with the device. There are two easy ways to activate it:
- Enter your activation code in your KBC Brussels Mobile app (you’ll find your code in the instructions).
- Scan the QR code (you’ll find your code in the instructions). Use a QR code scanner app or scan the QR code with your phone’s camera if it can do that. The QR code cannot be scanned using MobilePay. Once you’ve scanned the code, tap the button to complete the activation process.