Legal changes 1 April 2022, unless otherwise specified

A summary of legal changes has been provided here for your convenience.

Got a question about any of these changes?
Feel free to contact us in your KBC Brussels branch or KBC Brussels Insurance agency, call our KBC Brussels Live experts. 

If you use KBC Brussels Mobile, log in, tap the speech bubble icon at the top right and chat or call one of our KBC Brussels Live experts and get personalised assistance even faster.

The “4411” additional service in KBC Brussels Mobile will run via Olympus Mobility starting on 25 April 2022
To ensure that you can continue to park using “4411”, we will share the following data with Olympus Mobility, our trusted mobility partner:  
  • your first name and surname, mobile number and e-mail address,  
  • your “4411” token (an encrypted combination of your 4411-specific username and password). 

The current Olympus Mobility privacy statement and Olympus app general conditions will apply and can be viewed at: 

By continuing to use “4411”, you agree to the above information and starting on 25 April 2022, you will pay for your parking sessions automatically from the account currently linked to 4411. If you don’t have enough money on your account to cover payment, we’ll start charging you interest. Learn more

What to do if you don't agree with this change
Go to “4411” in KBC Brussels Mobile before 12 April 2022 (tap “Additional services”, scroll to “Mobility” and tap “4411”) and unlink your account in the “Manage” tab. 

Interest on a savings account will cease to be transferred automatically as of 1 July 2022

At present, the interest you earn on one or more savings accounts is transferred automatically to another account. This will happen one last time when the fidelity bonus is paid at the end of June 2022. After that, the only way to transfer the interest to another account is by doing it yourself. 

Your KBC Brussels Premium Service Agreement is due to change on 1 June 2022
  • From then on, we will ask you to complete an investment profile instead of a risk profile. We ask more questions than we did previously when ascertaining your risk profile, including about your risk preference and financial situation. This enables us to know better what type of investor you are and to help us make suitable investment proposals. 
  • We have also inserted a paragraph explaining how we determine the investment profile for portfolios under usufruct.   

You can obtain the full version of your contract from your KBC Brussels branch. 

Your KBC Wealth Management Service for Business is due to change on 1 July 2022
  • From then on, we will ask you to complete an investment profile instead of a risk profile. We ask more questions than we did previously when ascertaining your risk profile, including about your risk preference and financial situation. This enables us to know better what type of investor you are and to help us make suitable investment proposals. 
  • You will no longer be able to include in your advisory portfolio the financial instruments you hold with Bolero. 
  • You will receive information contained in the “Strategy & Focus” and “Strategy & Focus – Shares” newsletters only in digital form or via the website.  
  • The period for indicating you don’t accept future changes to the contract has been shortened to one month. 
  • We have updated the entire agreement to bring it into line with KBC Bank's other wealth management advice agreements and, among other changes, have added references to other documents and the Code of Conduct.   

You can obtain the full version of your contract from your KBC Brussels branch. 

Your KBC Brussels Home Loan: an administration fee will be charged for duplicate copies as of 1 June 2022

If you need a duplicate copy of a document belonging to your KBC Brussels Home Loan, you will be charged an administration fee of 50 euros. 

Want to avoid incurring these fees? Use KBC Brussels Mobile and KBC Brussels Touch to find information about your KBC Brussels Home Loan and to view, download and print out the related documents.   

See an overview of the administration fees.