Storms or strong winds can cause a lot of bother and damage, so it pays to be prepared. Count the number of seconds between seeing lightning and hearing thunder to get an idea of how far away a storm is and how long you still have before it arrives. Every three seconds is roughly equivalent to one kilometre.

Have damage to your home and want to file a claim? Tell Kate: ‘I want to file a claim’. You can find Kate, your digital assistant, in the top-right corner of KBC Brussels Mobile.

• Take patio furniture, bins, gardening tools and ornaments inside or secure them
• Close sunshades and put away parasols
• If you’re in the woods, seek shelter in a group of low trees and never stand under a tree standing on its own
• You are best protected in a car
• Don’t stand in front of an open window
• Unplug all electrical devices to prevent them being destroyed if lightning strikes
• Disconnect radio and TV cables
• Put your car in your garage or under your carport

• Park your car in a garage or under a roof
• If you have to park your car outside, then protect it with a thick blanket
• Protect skylights with a thick blanket or old carpet
• Leave your pool cover open instead of closing it

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1. Log in to %%product.mobilebanking%%
2. Tap ‘My KBC’ at the bottom of your screen
3. Scroll down to ‘Insurance’
4. Tap the insurance under which you want to claim
5. Tap ‘File insurance claims and we will help you’
6. File a new claim

KBC Brussels Touch

1. Log in to KBC Brussels Touch
2. Tap or click ‘Contact’
3. Select ‘File and follow up on your claim’